Privacy Policy

1. Introduction & Scope

This Privacy Policy outlines how VUZURAN LLC collects, processes, secures, and safeguards personal information, client creative materials, and technical telemetry collected through vuzuran.com, our client portals, render automation APIs, and communications. This policy applies to all global clients, prospective partners, and platform visitors.

2. Information We Collect

To provide high-end cinematic AI production and manage enterprise client workflows, we collect the following categories of information:

• Account & Contact Identification: Full name, professional corporate email, billing address, telephone number, corporate entity affiliation, and job title.
• Production Assets & Creative Materials: High-resolution source footage, 3D models, audio stems, vector logos, brand books, scripts, storyboard briefs, and aesthetic reference images provided for AI generation and post-production.
• Project Communications & Sprint Feedback: Review notes, timecoded annotations, approval logs, and support correspondence exchanged through our client dashboard and communications channels.
• Technical, System & Telemetry Data: IP addresses, browser specifications, device identifiers, session timestamps, download logs, GPU job status codes, and security audit telemetry.

3. Purpose of Processing & Use of Data

We process your data exclusively for legitimate commercial and operational purposes, specifically:

• Generating, rendering, compositing, and delivering bespoke cinematic commercials, vertical ads, and generative visual effects.
• Administering client portal accounts, authentication security, role-based access, and sprint dashboards.
• Processing commercial transactions, milestone invoicing, and retainer settlements.
• Monitoring render cluster health, GPU inference latency, and infrastructure uptime.
• Complying with statutory accounting, anti-fraud, and legal compliance obligations.

4. Strict AI Training Policy: Zero Public Model Ingestion

Vuzuran maintains an uncompromising stance regarding generative AI training ethics:

• Your proprietary brand media, unreleased product visual assets, voice stems, and scripts are treated as strictly confidential trade secrets.
• We NEVER ingest, feed, or share your proprietary assets with public foundation AI model pools (such as public Midjourney, OpenAI, Runway, or third-party crawlers).
• Any custom LoRA or character-consistent diffusion checkpoints trained specifically for your commercial project are isolated within dedicated, private encrypted storage and remain your exclusive property or are destroyed upon contract conclusion.

5. Data Security, Cryptographic Safeguards & Storage

All creative media and confidential corporate information are protected by defense-in-depth security infrastructure:

• Encryption at Rest: All database entries, uploaded media, and completed 4K ProRes deliverables are encrypted using military-grade AES-256 encryption.
• Encryption in Transit: All data transmissions between client browsers, cloud clusters, and high-speed distribution nodes are secured via TLS 1.3.
• Access Controls: Access to client production vaults is restricted strictly to authorized production engineers under strict multi-factor authentication (MFA) and least-privilege role-based access controls (RBAC).

6. Data Retention & Permanent Purge Protocol

We retain client project files and deliverables for the duration of the active creative engagement and an archival warranty period of ninety (90) days following final sprint delivery to facilitate emergency re-exports and variant cuts. Following this period, or upon written request by Client at any time, Vuzuran will initiate a certified cryptographic purge of all raw source materials and intermediate neural scratch files from our production servers.

7. California Privacy Rights (CCPA / CPRA Notice)

Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), California residents and corporate representatives are entitled to specific privacy rights:

• Right to Know & Access: The right to request disclosure of the specific categories and pieces of personal information we have collected.
• Right to Deletion: The right to request the permanent deletion of personal information collected from you, subject to statutory exceptions.
• Right to Correction: The right to request correction of inaccurate personal data.
• Zero Sale of Data: VUZURAN LLC does not sell, lease, or monetize your personal information or production assets to any data broker or commercial third party.
• Non-Discrimination: We will never discriminate against you, alter service pricing, or degrade quality for exercising any statutory privacy rights.

8. European & Global Privacy Rights (GDPR & UK GDPR)

For clients and users residing in the European Economic Area (EEA), Switzerland, and the United Kingdom, Vuzuran processes data in compliance with the General Data Protection Regulation (GDPR). When transferring data from the EEA to our secure cloud clusters in the United States, we rely on Standard Contractual Clauses (SCCs) and robust organizational security measures.

9. Contact Our Data Protection & Security Office

If you have any questions, wish to exercise statutory privacy rights, or require an executed Data Processing Addendum (DPA) or NDA, please contact:

VUZURAN LLC
Attn: Data Privacy Officer & Security Council
Email: privacy@vuzuran.com
Legal Inquiries: legal@vuzuran.com